National Account Manager
About DCI Solution
At DCI Solution, we believe in empowering people and organizations to achieve their full potential. As a growing company, we are always on the lookout for talented, driven, and enthusiastic individuals to join our team.
Whether you’re starting your career or you’re an experienced professional, we have opportunities for you to grow and develop in a supportive and dynamic work environment.
At DCI Solution, we value diversity, innovation, and collaboration. We’re committed to creating a workplace culture that’s inclusive, respectful, and where everyone feels valued.
So, if you’re looking for a fulfilling career that allows you to make a real difference, look no further! Browse our current job openings and join us in our mission to help people and organizations achieve their full potential.
We look forward to hearing from you soon.
Job Overview
The position of National Account Manager at DCI Solution involves building and maintaining strong relationships with clients and serving as their main point of contact. As an Account Manager, you will be responsible for understanding client needs, ensuring customer satisfaction, and maximizing business opportunities with existing accounts.
Key Responsibilities
- Build and nurture relationships with assigned clients, serving as their primary contact and trusted advisor.
- Understand client needs and objectives and proactively identify opportunities to provide value and meet their business goals.
- Develop account plans and strategies to grow revenue, expand product/service offerings, and achieve sales targets.
- Conduct regular meetings and communication with clients to understand their evolving needs, address concerns, and provide timely support.
- Collaborate with internal teams, such as sales, marketing, and product development, to deliver tailored solutions and exceed client expectations.
- Prepare and deliver presentations, proposals, and reports to effectively communicate account status, progress, and recommendations.
- Monitor and analyze account performance metrics, such as sales data, customer satisfaction, and renewal rates, to identify areas for improvement and develop action plans.
- Collaborate with the sales team in the acquisition of new accounts and expansion within existing accounts.
- Stay updated with industry trends, competitive landscape, and market conditions to provide insights and recommendations to clients.
Qualifications & Requirements
- Proven experience as an Account Manager, Sales Representative, or in a similar
client-facing role, with a track record of achieving sales targets and delivering
exceptional customer service exceptional organizational skills with attention to
detail - Strong understanding of sales principles and account management strategies
- Professional and effective verbal and written communication skills
- Excellent communication and interpersonal skills to effectively engage with
clients and build rapport - Strong negotiation and influencing skills to drive business opportunities and
handle objections - Experience in the vehicle insurance/claims industry
- Ability to analyze data and market trends to identify opportunities and develop
strategic account plans - Excellent organizational and time management skills to prioritize tasks and
manage multiple client accounts - Proficiency in using customer relationship management (CRM) software and
other sales tools (preferred but not required) - Proficiency in Microsoft 365 and Power BI
- High school diploma or equivalent; some college preferred
- Desktop or laptop computer (preferably with dual monitors)\
- Reliable high-speed broadband internet service required
- Smart phone
Position Benefits
- Work From Home (Full-Time Position)
- Competitive Salary
- Medical and Dental Insurance Available
- Retirement Plan
- Paid Training
Interested?
Does the role of Operations Assistant sound like it fits you? Does DCI Solution seem like the company you want to work with? If so, please email your resume to hr@dcisolution.com
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