Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...

Making Total Loss Regulations Easier

Total Loss regulations vary from state to state. And while we have put together an easy to use guide, interpretation of the various regulations can still be a challenge. Regulations typically include information on valuation methods, total loss thresholds, salvage and...

Top 10 Biggest Worries in Trucking for 2019

The American Transportation Research Institute (ATRI) has released its annual list of the top critical issues facing the trucking industry. The ATRI’s “Critical Issues in the Trucking Industry — 2019” list was compiled using more than 2000 survey responses from both...

Ferrari Friday: Ferrari Opens Tailor Made Center in New York City

Ferrari opens its first Tailor Made Center in the United States today in New York City.  The only space of its kind in the Americas, this new Center continues the long-standing tradition of car customization and personalization that began at the factory in Maranello...

Amazon Orders 100,000 Rivian Electric Delivery Vans

As part of Amazon’s plan to combat climate change, CEO Jeff Bezos unveiled Thursday that the company has agreed to purchase 100,000 electric delivery vans from start-up Rivian, known for its electric pickup trucks. The announcement comes after Bezos expressed what he...

Ferrari Friday: One Man, Seven V12 Ferraris

From the very beginning, Ferrari was famed for its V12 engines. It was Enzo Ferrari’s logic from the start – sell something unique”. Like many Ferraristi, Peter Holloway is in love with the Ferrari V12 engine. “It’s all about the purity: I believe this is what a...

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