Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...

Over 12,000 Trucks Put Out of Service in Roadcheck Inspection Blitz

More than 12,000 vehicles were placed out of service due to critical inspection violations during the Commercial Vehicle Safety Alliance’s International Roadcheck in June. Of the 67,072 inspections conducted during the three-day inspection event June 4-6, the 12,019...

Ferdinand Piech (1937-2019): The man who made VW global

Towering among his peers, a giant of the auto industry died Sunday night in Rosenheim/Upper Bavaria, Germany. Ferdinand Piëch, a grandson of Ferdinand Porsche, who conceived the original Volkswagen in the 1930s, was the most polarizing automotive executive of our...

Iowa County’s New Armored Vehicle Can Put Out Fires

The Linn County Sheriff’s Office in Iowa has taken delivery of a BearCat G2 armored rescue vehicle from Lenco Armored Vehicles. Asset forfeiture money from illegal criminal activity was used to purchase the $297,061 vehicle. The BearCat is a diesel-powered, 4-wheel...

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