Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...

Peloton Scores a Platooning Point

Late last year, at the IAA Show in Hannover, Germany, Daimler Truck and Bus head Martin Daum sent shockwaves through the trucking industry when he announced that Daimler wasn’t seeing good fuel economy results in platooning trials with new trucks and highly advanced...

Ferrari Friday: Rare Ferraris at Berkeley Square

A feast of Ferrari models has been on public display this week in one of central London's most prestigious squares, promoting the opening of a new flagship showroom of H.R. Owen, the city's official Ferrari dealer. Mayfair's Berkeley Square, situated between...

5 Things Fleets are Concerned About in mid-2019

1. Rates We’ve started to see terms like “bloodbath” being thrown around in the general and business investment media when it comes to trucking rates. As Business Insider reported recently, “After a raucous 2018, 2019 has seen retailers and manufacturers moving less,...

How the 1949 Ford F-1 Compares to a Modern 2019 Ford F-150

In the late 1940s, Detroit had just finished winning a war. America was in an ebullient, optimistic mood. The economy was booming, suburbs were sprouting like spring weeds, and everybody was replacing cars and trucks that had largely worn out during the auto...

How is Trucking Different in 2019?

What led us to 2019? What’s been the biggest change in trucking over the years? I've got my own ideas, but I wanted to hear what others thought. So very informally, I canvassed a few friends from across the country, drivers who've been there and done that. They’re...

Curtiss Zeus Defies Motorcycle Convention With Electric Radial V8

Sometimes, the most interesting work comes from the people who make the least noise. Curtiss Motorcycles, previously known as Confederate Motorcycles, came back on the scene in 2018 with the Zeus electric motorcycle at the Quail Motorsports Gathering. Less than a year...

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