Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...
The Start of Something Special – The Story of DCI Solution

The Start of Something Special – The Story of DCI Solution

The Start of Something Special - The Story of DCI SolutionThis month celebrates our 10th Anniversary as a company. To kick off our celebration we wanted everyone to have an inside look at how DCI Solution came to be. Another entrepreneurial story about a company that...

DCI Solution Team Member Spotlight: Anthony DiMaria

The team at DCI Solution is a tight group of people that constantly communicates to be on the same page.Anthony DiMariaTeam Member SpotlightHow long have you been with DCI Solution? I started at DCI Solution in December of 2017. What is your role at DCI Solution? My...

ATRI Names 2022 Trucking Research Priorities

  The American Transportation Research Institute’s board approved its top research priorities for the year, which include topics focused on impacts on the trucking industry’s workforce, operational impacts from predatory towing, and expanding the driver...

Class 8 Orders Subdued Due to Backlog, Component Shortages

North American Class 8 orders in April fell about 28% month-over-month to between 15,400 and 15,800 units, FTR and ACT Research reported. This is the largest month-over-month change in 2022 with April’s total of 5,900 units less than the average of 21,300 for the...

Kenworth Adds Cummins B6.7N Natural Gas Engine to Medium-Duty Line

  Kenworth now offers the Cummins B6.7N natural gas engine for new Kenworth T180, T280, and T380 trucks designated for operation in the United States. The Cummins B6.7N is a 100% natural gas engine featuring spark-ignited combustion with cooled EGR and a...

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