Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...

Volvo Electric Truck Making Its Way to West Coast

Volvo Trucks will begin testing an all-electric truck with two California-based fleets in 2019, with plans to bring a truck based on the technology in Volvo’s existing European FE Electric to the North American market by 2020. The program, Volvo Low Impact Green Heavy...

You can stop changing your oil so often

  Too many dealer service lanes and quick lube places still make you feel like a bad parent if you don't change your car's oil every 3,000 miles, But the 1970s are over and so is that requirement. Engines are built to more precise tolerances today, meaning there...

Hybrid Ferrari 488 Prototype Spotted on German Roads

We know Ferrari is working on a hybrid sports car and we figured it would use the 3.9-litre biturbo V8 from the 488 with electrical assistance. However, a new video seems to hint at a revival of the Dino badge with the corresponding V6 engine.     It’s...

State of Diminished Value Claims 17 Years After Mabry v State Farm

17th Anniversary of Mabry v. State Farm This week marks the 17th anniversary of the landmark Diminished Value case of Mabry v. State Farm. So what is the state of diminished value claims today? DCI Solution’s Chief Valuation Strategist Bill Geen gives his thoughts on...

The 1994 Ferrari 348 Spider

The last of the Enzo-era V8 sports cars increasing in value as such special ’90s collector cars gain notice One of the interesting things about the collector car world is that everything is always moving. Cars fall in and out of favor with regularity as newer models...

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