Shop Talk Blog

The Hidden Costs of Inefficiency in Total Loss Claims

Not every cost in claims processing shows up on a balance sheet. When total loss workflows are slow, fragmented, or inconsistent, the impact ripples far beyond a delayed settlement. From frustrated policyholders to burned-out adjusters to brand damage that...

3 Signs Your Total Loss Workflow is Slowing You Down

A slow total loss process doesn’t just frustrate your adjusters—it frustrates your customers, inflates your cycle time, and chips away at your bottom line. Often, the symptoms of a broken workflow show up before the root causes are clear. Claims are taking longer....

5 Ways to Spring Clean Your Claims Department

Spring cleaning isn’t just for your home—it’s for your operations, too. As winter fades and the pace of business picks up in Q2, insurance carriers have a unique opportunity to evaluate and refresh their internal processes. The claims department, often under pressure...

The DCIU Valuator Certification Program

Accuracy – our goal as a company is to always provide the most accurate vehicle valuations. To achieve this goal we need to have the best trained and most knowledgeable valuation staff in the vehicle valuation industry. Our clients come to us for our expertise,...

Mack Helps Transport Fleet Stay Cool on Ice Roads

Mack Trucks premiered the third episode of its RoadLife 2.0 series, offering up a cool break from the summer heat by sharing the story of Westcan Bulk Transport and their experiences hauling loads on the ice roads of northwestern Canada. The episode is available...

ATA: Truck Driver Shortage Threatens Supply Chain

The driver shortage that’s been plaguing over-the-road, for-hire truckload carriers since at least 2004 reached a new high last year, according to Bob Costello, chief economist for the American Trucking Associations. By the end of 2018, 60,800 more drivers than...

Ferrari Friday: Ferrari P80/C, a One-Off for the Ages

Possession of a new Ferrari is a dream realized for its fortunate owner. But even within this most rarefied strata of the automotive world, there are extra levels for the lucky few who - through the Prancing Horse’s Special Projects (SP) program - are given the...

The 2020 Toyota Supra is Finally at Dealerships

Almost eight months after being revealed (and after many more years of speculation and anticipation), the 2020 Toyota Supra is finally available to purchase in dealerships across the United States. The first 1500 Supras to be sold to customers will be the Launch...

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